Returns
Returns
It is very important to us that you love Sparkz Customs steering Wheel Covers.
We operate a “fair and reasonable” returns policy. We stand by the quality of our products and we believe you will have the only best.
Error with Custom Text
It is customer's responsibility to check their order confirmation upon purchasing online via invoice sent to email.
If you opt for customisation an email will be sent to you and there will be no refund for wrong/typo text input by customer once form (link sent via email) has been submitted. (More details in the link once you have made the order)
Return Enquiries
All return enquiries are to be made within 3 days of receiving your items. Any enquiries after this date will not be accepted.
If for any reason, you are not happy with your order, Sparkz Customs is happy to offer a credit note for items purchased, providing that the product is in original condition without defects.
It is the customer’s responsibility to pay all delivery charges to return the item unless goods are deemed faulty.
Please be mindful when choosing your steering wheel covers as we do not offer refunds for change of mind or buyer's remorse, however, we will happily discuss the details of your return with you further via email at hi@sparkzcustoms.com
For any fit queries, please email us at hi@sparkzcustoms.com and we will be happy to assist you.
All Sparkz Customs Steering Wheels are handmade with love, thoroughly inspected and quality controlled before being sent out to their owners, to ensure our high-quality standards are adhered to.
In the unlikely case of a fault please contact us on hi@sparkzcustoms.com
Please note we do not accept loose thread ends without compromising product integrity/strength as faulty.
Please note, that any steering wheel covers returned with mark, sweat, finger stains will not be accepted for a credit note.
Store Credits/Gift Cards are valid for 12 months from the issued date.
All purchases on sale items are final. We do not accept returns or provide exchanges of any kind, on sale items - unless goods are deemed faulty.
Please email hi@sparkzcustoms.com for all return enquiries.
